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Privacy policy

1. Scope of application Privacy Policy

This Privacy Policy sets out the steps we have taken to comply with data protection requirements under Swiss and EU law and other applicable laws governing the collection, storage, use and transfer ("processing") of personal data.

In this Privacy Policy, we describe what we do with your data when you use https://weka-ag.ch or other websites of ours or our apps, purchase our services or products, otherwise engage with us under a contract, communicate with us or otherwise deal with us. Where appropriate, we will provide you with timely written notice of additional processing activities not mentioned in this Privacy Policy. In addition, we may inform you separately about the processing of your data, e.g. in declarations of consent, contractual terms, additional data protection declarations, forms and notices.

If you transmit or disclose data about other persons, e.g. work colleagues, etc., we assume that you are authorized to do so and that this data is correct. By transmitting data about third parties, you confirm this. Please also ensure that these third parties have been informed about this privacy policy.

Swiss data protection law (DSG) and any additional applicable law from the European General Data Protection Regulation (GDPR) apply.

2. Processing of personal data; nature, purpose and use thereof

When you visit our website www.weka-ag.ch, information is temporarily stored in log files on our server. This is information that is automatically sent by your device's browser. Namely:

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • amount of data transferred in each case
  • Website from which the request originates
  • browser
  • Operating system and its interface
  • Language and version of the browser software

3. We process the aforementioned data for the following purposes:

Personal data is any information relating to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, procurement, deletion, storage, modification, destruction and use of personal data.

We process the personal data required to provide our services in an effective, user-friendly, permanent, secure and reliable manner.

In principle, we only process personal data with the consent of the data subject, unless the processing is permitted for other reasons, for example to fulfill a contract with the data subject and for corresponding pre-contractual measures, to protect our overriding legitimate interests, because the processing is evident from the circumstances, or after prior information. In this context, we process in particular information that a data subject provides themselves when making contact - for example by post, email, contact form, telephone or social media - and may store such information in a customer relationship management system (CRM system), in online store software or with comparable tools.

We process personal data for the duration required for the respective purpose or purposes. In the case of longer-term retention obligations due to legal and other obligations to which we are subject, we restrict processing accordingly.

We may have personal data processed by third parties, including abroad. Such processors process personal data on our behalf. We always ensure that such third parties guarantee appropriate data protection.

We are present on social media platforms and other online platforms in order to communicate with customers and interested parties and to provide information about our services. The General Terms and Conditions (GTC), data protection declarations and other provisions of the respective operators apply in each case.

4. Legal basis for the processing of personal data

We process personal data in accordance with Swiss data protection law (FADP) and other applicable data protection laws (e.g. GDPR).

5. Processing of personal data

WEKA AG may process personal data in the following situations and for the following purposes

  • Communication: we may process personal data when you contact WEKA AG or when WEKA AG contacts you. In this case, we usually process name(s) and contact details as well as the content and time of the relevant communications. We may use this data to provide you with information, to process your request and to communicate with you. Messages may also be forwarded within WEKA AG,
  • Visiting websites, using apps: When you visit our websites, we may automatically collect information such as your browser, the IP address of your computer, your internet service provider, the website from which you switched to our website, the duration of your visit to our website and what type of device you are using (such as a PC, smartphone or tablet and the corresponding operating system). We can then record which pages you have accessed during your visit to our website. This information may be used to improve the functioning of our website, for statistical purposes and as part of system administration. We may also use "cookies". These are small text files that are temporarily or permanently stored on your device when you visit our website. Cookies collect information about the number of visitors to the websites, the pages visited and the time spent on the websites. They are often necessary for the functionality of the website.
  • Other cookies can be used to personalize the offer so that WEKA AG can show you targeted advertising from third parties. You can refuse the use of cookies by selecting the appropriate settings on your browser or by clicking on the cookie settings on our website. After rejecting the use of cookies, you will be able to visit our websites, but some functions may not work properly.
  • We may also use analytics services from external service providers, such as Google Analytics, which is provided by Google LLC (USA). As part of these services, the service provider collects information about the use of the corresponding website, but often in a non-personally identifiable form.
  • Finally, we may use functions of service providers such as Facebook, Instragram, LinkedIn, Xing, etc., which may result in the service provider in question processing data about you. We recommend that you read the privacy policies of these external service providers.
  • Use of e-mail: We may use your name and e-mail address to send you notifications, updates, invitations to events and other information by e-mail. However, we will first ask for your consent to do so, unless we have already received your contact details from you elsewhere in connection with our services. If you receive marketing communications from us and no longer wish to receive them, you can unsubscribe at any time by following the link provided in these emails. We may use external service providers to find out whether you open our emails or click on the links they contain. You can prevent this by making the appropriate settings in your email client.
  • Customer events: When we organize customer events (such as promotional events, sponsoring events, cultural events and sporting events), we may also process personal data. This data may include the name and address of participants or interested parties and - depending on the event - other data such as your date of birth. We may process this information for the purpose of organizing customer events, but also to contact you and get to know you better.
  • Business partners: WEKA AG works with various companies and business partners, such as suppliers, commercial customers of goods and services and service providers (e.g. IT service providers). We may process personal data about the contact persons of these companies, for example their name, function, title and nationality/residence permit. Depending on the area of activity, we may be obliged to check the company in question and/or its employees in detail. If this is the case, we will notify you separately. We may then process personal data about you in order to improve our customer orientation, customer satisfaction and customer loyalty ("customer relationship management").
  • Administration: We may process personal data for our internal administration. For example, we may process personal data in connection with IT or real estate management. We may also process personal data for accounting and archiving purposes and generally to review and improve internal processes.
  • Protection of rights: In order to protect our rights, we may process personal data in various circumstances, for example to assert claims in or out of court or to defend claims against us. For example, we may have the prospects of litigation clarified or submit documents to an authority. In addition, authorities may oblige us to disclose documents containing personal data.

6. We process personal data on the following bases:

  • for the performance of a contract.
  • on the basis of legitimate interests. These include, for example, the interest in customer care and communication with customers outside of a contractual relationship, for marketing activities, to get to know our customers and other persons better, to improve products and services and to develop new ones, to combat fraud and to prevent and investigate criminal offenses, to protect customers, personnel and other persons and data, secrets and the assets of WEKA AG, to ensure IT security, in particular in connection with the use of websites, apps and other IT infrastructure, to secure and organize business processes, including the operation and further development of websites and other systems, to manage and further develop WEKA AG and to enforce or defend against legal claims.
  • on the basis of consent, if this is obtained separately, and
  • to comply with legal and regulatory obligations.

In general, you are not obliged to disclose personal data to us. However, we must collect and process certain data in order to conclude and fulfill a contract and for other purposes.

7. WEKA AG processes the following categories of personal data in particular:

  • Personal data and contact information: This includes in particular, but is not limited to, first and last name, residential address, place of residence, telephone number, e-mail address, age, date of birth, gender, marital status, family members, details of any secondary contact, photo, details of function, details of previous business dealings with these persons, details of business transactions, inquiries, offers, quotations, conditions and contracts, details of professional or other interests of the persons;
  • Data in coction with delivery and sales as well as orders and purchases: This includes in particular, but is not limited to, payment details, credit card details and other payment details, billing and delivery address, products and services delivered and sold as well as ordered and purchased;
  • Data in connection with the marketing of products and services: This includes in particular, but is not limited to, details of marketing activities such as receipt of newsletters, newsletter opt-ins and opt-outs, documentation received, invitations and participation in events and special activities, personal preferences and interests, etc.
  • Data in connection with the use of the websites: This includes in particular, but is not limited to, IP address and other identifiers (e.g. user name on social media, MAC address of the smartphone or computer, cookies, web beacons, pixel tags, log files, local shared objects (Flash cookies) or other technologies that automatically collect personal data), date and time of the visit or use of the websites, pages and content accessed, referring websites, etc.;
  • Data in connection with communication: This includes in particular, but is not limited to, preferred communication channel, correspondence, correspondence language and communication with WEKA AG (including recordings of communication), etc.. For telephony and e-mail traffic, WEKA AG uses the Microsoft Exchange Online service, which is operated in the Microsoft Azure Cloud in Western Europe. The stored contact data is thus synchronized with the Microsoft cloud service Azure Active Directory (AAD). The data and information that must be transmitted to WEKA AG in connection with telephony and e-mail are treated as strictly confidential. WEKA AG only uses the data that is necessary for communication by telephone or e-mail. The privacy policies of Microsoft and Microsoft Azure can be found under the following links:
  • Microsoft Privacy Policy:
    https://www.microsoft.com/de-de/trustcenter/privacy
  • Microsoft Azure privacy policy:
    https://www.microsoft.com/de-de/trustcenter/cloudservices/azure

8. Transfer of data to third parties
(incl. joint controllers and contract data processors)

Your data will be transferred to our partners (third parties) to the extent necessary for order processing. If we pass on data to external service providers, technical and organizational measures are taken to ensure that the data is passed on in accordance with the statutory data protection provisions. If you provide us with personal or company-related data of your own accord, we will not use, process or pass on this data beyond the scope permitted by law or specified by you in a declaration of consent. Furthermore, we will only pass on your data to external service providers if this is necessary for contract processing and they have agreed to the corresponding confidentiality and due diligence provisions. In addition, we only pass on your data if we are obliged to do so by law or by official or court orders.

9. Cookies

We use cookies (session cookies as well as temporary and permanent cookies) on our website. These are small files that your browser automatically creates and that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website. A cookie does not always mean that we can identify you.

Cookies are used on the one hand to record the frequency of use, number of users and behavior on our website, to increase the security of website use and to make our information offering more user-friendly. As soon as you leave the website, these cookies are automatically deleted.

In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your end device for a specified period of time. If you visit our website again to make use of our services, it is automatically recognized that you have already visited us and which entries and settings you have made so that you do not have to enter them again.

You can configure your browser settings so that no cookies are stored on your computer. If you deactivate cookies completely, you may not be able to use all the functions of our website.

By continuing to use our website and/or agreeing to this privacy policy, you consent to cookies being set by us and thus to personal usage data being collected, stored and used, even beyond the end of the browser session. You can revoke this consent at any time by activating the browser setting to refuse third-party cookies.

10. Analysis tools / Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc ('Google'). Google Analytics uses 'cookies', which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website (including your IP address, which is anonymized before being saved using the _anonymizeIp() method so that it can no longer be assigned to a connection) is transmitted to a Google server in the USA and stored there. The following data is collected Address and title of the page visited or of downloaded files, screen resolution, browser type, browser version, browser window size, color depth, browser language, Java plug-in activated or not, Flash version and information about the origin. This list may be extended by Google and only reflects the current knowledge of the analysis. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You can object to the collection of data by Google Analytics with effect for the future by installing a deactivation add-on for your browser(http://tools.google.com/dlpage/gaoptout?hl=de).

11. Social media plug-in

We use the social plug-ins below on our website to make our company better known. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Responsibility for data protection-compliant operation must be guaranteed by the respective provider. Data processing in connection with these plug-ins is carried out with your consent when you use these plug-ins.

If you use the services of these social networks independently of or in connection with our website, the social networks will evaluate your use of the plugin. In this case, information about the plugin is forwarded to the social networks.

12. LinkedIn

Plug-ins of the social network LinkedIn Corporation, USA, are installed on our website. You can recognize the LinkedIn plug-in ("LinkedIn Recommended" button) by the LinkedIn logo. When you visit a page on our website that contains such a plug-in, a direct connection is established between your browser and the LinkedIn server. LinkedIn receives the information that you have visited our site with your IP address. If you click on the LinkedIn button while you are logged into your LinkedIn account, you can link the content of our pages to your LinkedIn profile. This allows LinkedIn to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by LinkedIn. Further information can be found at https://www.linkedin.com/legal/privacy-policy.

13. Google Maps

Google Maps services are used on our website (e.g. in-screen or via interfaces / API). Google LLC, USA, may therefore process information about your actual location. Google uses various technologies to determine your location, such as IP addresses, GPS and other sensors that provide Google with information about nearby devices, Wi-Fi access points or mobile phone masts, for example.

The purpose and scope of the data collection and the further processing and use of the data by Google as well as your rights in this regard and setting options to protect your privacy can be found in Google's data protection information at https://policies.google.com/privacy?hl=de&gl=de.

14. YouTube

Our websites contain at least one plug-in from YouTube, belonging to Google Inc, located at LLC 901 Cherry Ave. San Bruno, CA 94066 USA. As soon as you visit a page on our website equipped with a YouTube plug-in, a connection to the YouTube servers is established. This tells the YouTube server which specific page of our website you have visited. If you are also logged into your YouTube account, you would enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this assignment by logging out of your account beforehand. Further information on the collection and use of your data by YouTube can be found in the privacy policy at http://www.youtube.com/t/privacy.

15. Newsletter

By registering for the newsletter and confirming receipt of the newsletter (double opt-in), the following personal data is processed: Surname, first name, email address. The data is processed for the purpose of authenticating the subscriber upon registration and sending the subscriber a newsletter, determining whether and when the subscriber has opened the newsletter and individual articles in it.

The data you enter for the purpose of subscribing to the newsletter will be processed by Mailchimp/Mandrill if processed externally. This data is processed exclusively on the basis of your consent. You can revoke this consent at any time, for example via the "Unsubscribe" link in the newsletter. The data processing operations that have already taken place remain unaffected by the revocation. If we send newsletters with the help of Mailchimp/Mandrill, we can determine whether a newsletter has been opened and which links have been clicked on. Mailchimp/Mandrill enables us to subdivide recipients into different categories. You can find more information at: https://mailchimp.com/legal/terms/r. If you do not wish to be analyzed, you must unsubscribe from the newsletter.

16. Information, deletion and correction

You can request information about your data stored by us at any time. To do so, please send a request for information by e-mail to the address below. Together with the request, proof of identity must be sent to the same address.

You have the option of requesting the deletion or correction of your data at any time. You are of course also entitled to withdraw your consent to the use or processing of personal data at any time with effect for the future. To do so, please send an e-mail to info@weka-ag.ch.

Stored data will be deleted by us if it is no longer required for the stated purpose.

With regard to the deletion of data, it should be noted that we are subject to certain legal obligations which stipulate a retention obligation for certain data. We must comply with this obligation. If you request the deletion of data that is subject to the statutory retention obligation, the data will be blocked in our system and only used to fulfill the statutory retention obligations. After the retention period has expired, your request for deletion will be complied with.

17. Right to object

If your personal data is processed on the basis of legitimate interests, you have the right to object to the processing of your personal data if there are reasons for this arising from your particular situation or if the objection is directed against direct advertising. In the latter case, you have a general right to object, which will be implemented by us without specifying a particular situation.

18. Data security

We will store your data securely and therefore take all reasonable measures to protect your data from loss, access, misuse or alteration. Our employees and contractual partners who have access to your data are contractually obliged to maintain confidentiality and comply with data protection regulations. In some cases, it will be necessary for us to pass on your inquiries to companies affiliated with us. Your data will also be treated confidentially in these cases.

19. Contact details

This privacy policy applies to data processing by

Responsible party

WEKA AG

Schürlistrasse 8

CH - 8344 Bäretswil

info@weka-ag.ch

+41 43 833 43 43

www.weka-ag.ch

Supervisory authority

Federal Data Protection and Information Commissioner, FDPIC

Feldeggweg 1

3003 Berne

Switzerland

https://www.edoeb.admin.ch/edoeb/de/home.html

20. Up-to-dateness of and changes to this privacy policy

Changes to this privacy policy will be published on this page. In this way, you can find out at any time what data we store and how we collect and use it. You can save and/or print out the privacy policy. The current privacy policy can be found at www.weka-ag.ch/datenschutzerklärung

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